Needlepoint.Com
- Industry: Arts & Crafts, Retail & Products
- Business Model: DTC, E-Commerce
- Services Used: Multi-Product, Paid Social, PPC
+277%
Sales
+44%
Revenue
+42%
Orders
Overview
Based in Raleigh, North Carolina, Needlepoint.Com is a premier manufacturer and distributor of high-quality needlepoint kits, canvases, and supplies for stitching enthusiasts. With two vibrant showrooms and a thriving online store, the company offers expert-led in-person and virtual classes and professional finishing services to transform completed projects into lasting works of art. Committed to the highest quality and inspiring creativity, Needlepoint.Com provides everything stitchers need to bring their artistic visions to life.
Here’s how LP helped Needlepoint.Com transform its digital advertising strategy and achieve consistent growth year over year.
Our Approach
LP partnered with Needlepoint.Com to overhaul its campaign strategy and focus on maximizing conversions throughout the funnel.
- Designed a full-funnel strategy utilizing Advantage + Audiences to drive new-to-brand prospects at the top of the funnel, nurture mid-funnel audiences with remarketing campaigns, and reengage past purchasers to buy again. Shifted campaign attribution to click-based to focus on more qualified users.
- Conducted extensive testing on ad creatives and copy, including user-generated content (UGC), carousels, and GIFs, to optimize performance across touchpoints and refine ad effectiveness.
Challenges
- Transitioning from in-house management to a more structured approach.
- Optimizing campaigns for a brand with a growing audience but minimal targeting
- Balancing consistent growth while integrating new ad tools and creative strategies.
We couldn’t be happier with LP’s impact on our business. Their strategic approach to paid social, especially the focus on optimizing attribution, has driven significant revenue growth and allowed us to focus on developing new products and better serving our customers.
Kendyl Becker
Needlepoint.Com
Streamlined Strategy for Needlepoint.Com
Audience Segmenting & Automation
Tapped into Needlepoint.Com’s robust email lists for lookalike (LAL) targeting and crafted tailored campaigns for prospecting, mid-funnel engagement, remarketing, and lifetime value. Ran these campaigns in addition to Advantage+ Audiences to fully leverage Meta’s automation and broad targeting capabilities.
Creative Optimization
Tested various ad formats and messaging on different audience segments, focusing on UGC and dynamic visuals that resonated with Needlepoint.Com’s audience. This helped maximize visibility and drive sales for new product releases. The team also benefited from Dynamic Product Ads, utilizing Needlepoint.Com’s robust online catalog.
Reporting & Attribution
Utilized advanced analytics to provide actionable insights on ad performance, ensuring campaigns met or exceeded account targets. Shifted to a 7-day click attribution model, enabling precise, data-backed campaign optimization and significantly increasing impact on sitewide sales.
Results
Needlepoint.Com achieved consistent year-over-year growth, with measurable improvements in campaign performance and return on ad spend (ROAS), in addition to significant sitewide growth. Creative efforts played a key role, as ads featuring user-generated content (UGC) and dynamic visuals resonated strongly with audiences, driving higher engagement rates. Additionally, the early success of Pinterest BETA campaigns opened new opportunities for customer acquisition, diversifying Needlepoint.Com’s advertising platforms and expanding its reach.
+131%
FC/IG Channel Sales
BFCM 2023 vs. BFCM 2024
+61%
Total Revenue
BFCM 2023 vs. BFCM 2024
+92%
Online Store Sessions
BFCM 2023 vs. BFCM 2024
+38%
Online Store Revenue
Q4 2023 vs. Q4 2024
+36%
Online Store Orders
Q4 2023 vs. Q4 2024
+11%
Conversion Rate
Q4 2023 vs. Q4 2024
Impact
Needlepoint.Com has transformed its entire approach to advertising, creating a scalable and structured account that drove paid social success and generated a halo effect across its overall marketing efforts. In the last year, Needlepoint.Com doubled down on social media with the launch of Pinterest advertising under LP’s guidance. Due in part to this success, Needlepoint.Com has been able to focus on its craft, evidenced by an array of new product launches under LP’s tutelage.
Tips For Achieving Similar Results
Align your ad-set attribution windows toward click-based attribution.
Test diverse ad formats to understand what resonates most with your audience.
Identify secondary platforms to uncover untapped potential.
Balance acquisition, engagement, and retention to drive long-term full-funnel growth.
Ready to Achieve Similar Results?
Let’s discuss how we can help you scale your business with integrated digital marketing strategies.
